PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Velvetrows.

PERSONAL INFORMATION WE COLLECT

 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files that are placed on your device or computer and often include an anonymous unique identifier.

  • Log files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Order Information When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing Address

  • Payment Information (including credit card numbers processed securely by our payment gateway)

  • Email Address

  • Phone Number (optional)

We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with download links and access to digital products).

Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • To provide you with targeted advertisements or marketing communications we believe may be of interest to you via Google AdSense.

Since our products are digital downloads, we use your email address as the primary method of product delivery. It is crucial that your email address is accurate to ensure you receive your files.

Advertising and Cookies

 

Google AdSense & Third-Party Cookies

  • We use Google AdSense to serve advertisements on Velvetrows.

  • Google, as a third-party vendor, uses cookies to serve ads on our site.

  • Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to Velvetrows and/or other sites on the Internet.

  • Users may opt out of personalized advertising by visiting Google Ads Settings.

Your Choices & Opt-Outs

  • You can choose to disable cookies through your individual browser options.

  • You can also opt out of some third-party vendors’ uses of cookies for personalized advertising by visiting www.aboutads.info.

SHARING YOUR PERSONAL INFORMATION

 

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • WordPress & WooCommerce: We use WordPress and WooCommerce to power our online store.

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

DO NOT TRACK

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS (GDPR / CCPA)

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

DATA RETENTION

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain this data to provide proof of purchase and to allow you to re-download your files if necessary.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at thevelvetrows@gmail.com

 

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